Legal & Regulatory
Access Fairstone Bank’s legal and regulatory policies and documents, along with our annual Public Accountability Statement, here.
Environmental, Social, and Governance (ESG)
Fairstone’s inaugural ESG report underscores its commitment to ESG and responsible business practices.
2024 Public Accountability Statement
This document details many of our activities that positively impact our communities, including community engagement, philanthropic activities, charitable donations, paid taxes, number of employees, locations and more. Customers looking for a print copy of the 2024 Public Accountability Statement can download this PDF and print it through a computer.
Basel III Pillar 3 Disclosures
March 2025
Please note that some of the following documents were issued prior to Duo Bank changing its name to Fairstone Bank, and may continue to reference the prior name.
Voluntary Codes of Conduct and Public Commitments
Tied Selling / Prohibited Conduct
Seniors Resource Center
Legal Demand Notice / Order Information
Designated Office for Canada Revenue Agency Demands
and Family Maintenance and Support Orders:
Fairstone Bank of Canada
145 King Street West, Suite 2500
Toronto, Ontario
Canada M5H 1J8