Legal & Accountability

Access Fairstone Bank’s legal and regulatory policies and documents, along with our annual Public Accountability Statement, here.

Environmental, Social, and Governance (ESG)

Fairstone’s inaugural ESG report underscores its commitment to ESG and responsible business practices.

2023 Public Accountability Statement

This document details many of our activities that positively impact our communities, including community engagement, philanthropic activities, charitable donations, paid taxes, number of employees, locations and more. Customers looking for a print copy of the 2023 Public Accountability Statement can download this PDF and print it through a computer.

Basel III Pillar 3 Disclosures

Please note that some of the following documents were issued prior to Duo Bank changing its name to Fairstone Bank, and may continue to reference the prior name.

Privacy Statement

Public Complaints Report

Complaint Handling Process

Voluntary Codes of Conduct and Public Commitments

Tied Selling / Prohibited Conduct